Dear Creative Design,
My wife and I moved into our home ten years ago. For nine of those years we talked about how we would renovate our outdated kitchen. What would our dream kitchen look like? What would our must haves be? Every so often we would pick a contractor’s brain, or surf the web for ideas about designs and cost. And in between, life happened. We tackled other lovely, but smaller house projects. Our son was born. Vacations were taken. One year ago we learned we were expecting our second child, a girl. We were so happy. We also became extremely motivated to finally tackle to biggest renovation we could think of. Our kitchen. Over the years and our many, many discussion, what we learned was we needed better organized space in our kitchen, and more of it. We assumed an addition on that side of the house was in order. So with our ideas and budget in mind we began to interview contractors. This is how we met Glen Lumia and his Team at Creative Design Construction, Inc. Glen and his designer walked into our home and he immediately began talking about ideas. Our ideas. His ideas. And how he thought we could get the most out of our budget. He said to us, “Sure we can build an addition, but that’s half your budget and I don’t think you need to. You’ve got a lot of space here. It’s just chopped up and laid out all wrong.” Rather than adding to the footprint of the house, Glen showed us what was possible working within our existing square footage. We worked together over weeks, looking at many different designs. The final plan included removing our powder room, a small hallway and closing up an unnecessary side door which almost doubled the square footage of our existing kitchen, building a large pass through from the kitchen into the dining room to open up the space even further, adding a new double window in the dining room where none existed before, and renovating our entire foyer giving us a new powder room off the foyer.
Every member of Glen’s team is a professional and an absolute pleasure to work with. We had a single dedicated designer, project manager, lead carpenter and crew assigned to our job. We saw these people every day. I can’t say enough wonderful things about Maria, Mike, Jorge and Gil. My wife works from home, and with her being very pregnant at the time demolition began, and then caring for our newborn daughter during the second half of construction, I was more than a little bit relieved to know exactly who would be in our home each day. Glen also hires excellent subs for the plumbing and electrical and flooring. They too were extremely professional and a pleasure to work with.
In the end, Glen and his Team worked with us every step of the way. From that first consultation all the way to the final walk through. Every member of the team is extremely accessible. I had everyone’s cell phone number and email address. Glen took each and every one of my phone calls and spent as much time as was needed talking me through every step of the project. They took all of our must haves and would likes into account and paired them with their collective expertise and design vision to create a space that we never even knew was possible. We feel like we live in a new home.
I give Glen Lumia and his entire Team at Creative Design Construction, Inc. my highest recommendation. Whatever your project is, I assure you they will treat you with the upmost professionalism, courtesy, generosity, and respect while delivering the highest quality craftsmanship. Do not hesitate. Call with confidence.
Dear Creative Design,
We hired Creative Design Construction to complete a kitchen remodel, electric upgrade, new exterior doors (front entrance and back), and all new bedroom doors and trim. This company went far and above what my wife and I ever expected. James was our Remodeling Consultant. He was always available for whatever question we had. Jorge was our Project Manager. He always took the time to explain all phases of the project. As all of his crew did the same. The entire Creative Design Company was outstanding! Everyone took such pride in their jobs. Every day, they would go out of their way to clean the work site. We would recommend Creative Design Construction to everyone!
Gary & Marline E.
Dear Creative Design,
“Glen Lumia, James Borenius and the rest of the team provided insightful designs / recommendations and most importantly, delivered quality craftsmanship. All this was expected from a premier company of this caliber, but Creative Designs continued to exceed expectations from the design phase through completion of our home renovation. There are a number qualities that clearly separates Creative Designs from their competitors, including their focus on collaborative solutions, attention to detail and unmatched customer service. If your are building a house or remodeling, Creative Designs performs a step above the rest and will not stop until you have a finished product that you are proud to call home.”
Ron & Maria R.
Dear Creative Design,
We completed a major house renovation, including the exterior and a complete kitchen remodel and could not be happier with the service and quality of the work we received through Creative Design. It has been a little over a year since we completed our project and we are thrilled with the results. We have heard nightmare stories of other contractors and would like to assure anyone considering Creative Design for any size project, that you will never second guess your choice if you choose Creative Design. Their work is impeccable and the service they provide is top notch.
Dear Creative Design,
We love our new kitchen!!! Thank you, dear Maria, for your ever evolving design! You transformed a small dark space into a bright beautiful spacious country kitchen. Not only is it so pretty – it is perfectly functional- I have room for everything and the best thing is I enjoy cooking in it! Just wanted to let you know I was thinking about how talented you are and how grateful we are!
With lots of love,
Didi, David and Danny C.
Dear Creative Design,
We have been living in our home, circa 1920, for 38 years and have done several remodeling and improvement projects over the years. But throughout these previous renovations, we always strive to maintain the character of the older style while bringing it up-to-date. We replaced the cabinets in our kitchen, 10′x13′, approximately 27 years ago but we have always wanted to improve the kitchen’s work space. Several years ago, we were able to watch the weekly progress of our friends’ expansive kitchen renovation being done by Creative Design. We were so impressed by what we saw.
When we finally decided to approach our own project, this past spring, we were fortunate to have Creative Design’s James Borenius as our kitchen designer. With his guidance and expertise we brought not only functionality, but remarkable classic style to our space. We determined that the kitchen would be demolished back to the wall studs and realigning walls and appliances. Aside from the smallness of the space, James had to work around the room’s archway to the dining room (which we wanted kept to maintain the charm of the house), a back door, a door into the family room, and a double window over the sink. The resulting plan makes the room appear much larger, with improved work flow and increased storage. Because of the space’s uniqueness and our choice, inset cherry custom cabinets were used, several with glass inserts and interior lighting. Having new red oak flooring in the kitchen, we decided to replace the old, worn oak flooring in the dining room and living room also. Throughout the project, we feel one of the primary factors leading to its success was the continual communication we had with him. We had regular meetings with follow-up emails to address all details, schedules, and questions we may have had. We continually had confidence in him from start to finish.
In addition to James, we were so extremely pleased with our head carpenter, Jorge Alarcon. Jorge had also worked on our friends’ renovation and we were well acquainted with his masterful skill and expertise, not only in carpentry, but all other aspects of the construction job. Dealing with an older home can often lead to a number of challenging situations, and Jorge handled all of ours superbly, making everything work as planned. He also was wonderful at keeping us informed of schedules and kept us involved with what was being done. Several things had to be determined on site after demolition and he and James discussed these things with us thoroughly. He and all of his co-workers showed so much consideration and care, cleaning up the work area at the end of each day. He is a credit to the perfection that Creative Design upholds.
Which brings us to these last several points. The additional craftsmen and contractors that worked on our project–the plumbers, electricians, tile installers, backsplash templater and installer, flooring specialists–were all excellent.
Also, communication is key to a successful outcome. We received weekly status reports from their office, outlining what had been done that week and what was still to be done. If we had any concerns or questions by either phone call or email, all were answered and addressed promptly and courteously. When delays occurred (and always out of their control) they tried so hard to keep things as close to schedule as possible. (Note: As a client, it is important that you also show preparedness, patience, and respect. It will help make the whole process much smoother!)
From our experience in our association with Glen Lumia, the owner, we feel that his attention to detail and quality workmanship and materials is what makes Creative Design synonymous with excellence. From looking at their beautiful photo gallery of projects, they have created many expansive, incredible rooms. What makes us so appreciative and impressed is that he and his team treated our smaller-sized kitchen renovation with the same attention and pride as any of their more extensive projects.
We thank them and are delighted with a dream kitchen that met and surpassed our hopes!
Charlotte and Bernie G.
Dear Creative Design,
We hired Creative Design to do our basement which was completely unfinished, and we couldn’t be happier with the results. I had a pretty good idea of what we wanted to do with the space design wise and just needed a company to make this vision a reality. James Borenius went beyond making our vision a reality, giving us a space beyond our dreams. Every idea was expanded upon and made even better, nothing was “not-doable” and when the barn doors I wanted were not in the budget he came up with an alternative, I had not thought of, which was just as beautiful. Jorge Alarcon was our lead carpenter and he also did an amazing job and was a pleasure to work with everyday. They were an awesome team!
Also, we had very good experiences with everyone else that Creative Design brought in to do other work from electrical to flooring, etc,. Seems like Glen Lumia (the owner) hires only the best people to work with him. I am highly recommending Creative Design and James Borenius to my best friends and family. This is a contractor I would trust with any project and having that peace of mind is very important, especially when you hear so many horror stories about dealing with contractors.
John and Ariane C.
Dear Creative Design,
I just wanted to say thanks again for providing me with a ‘name’ and number to help me with a small job. As I told you, I am in no shape to climb a ladder and you really helped me. It came out perfect and I could not have done it without you!
Dear Creative Design,
I just wanted to send you a note to tell you how happy we were with your team of experts during our kitchen remodel. They were always professional, respectful, pleasant and they cleaned the job site daily.
Both my husband (attorney) and I (paralegal) have seen many cases involving construction contractors, so we are extremely jaded and we were very cautious and guarded when beginning this project. I expected extreme stress making phone calls, chasing contractors to come back, disaster, etc.
Instead, our experience with Creative Design was stress free. (How often do you hear that about a kitchen remodel?) The contractors showed up daily until the job was done! Every issue was addressed pleasantly, no matter how minor. (I am a type A personality). I would leave for work every morning without any worries about who would be in our home or what I would find when I returned home in the evening.
We dealt with James Borenius the most, who is absolutely wonderful and an invaluable asset to your team. I e-mailed my lists to him and called him with all my questions/concerns/issues and he immediately took care of the issues (always with a smile) making the necessary calls, etc. For example, on a Saturday morning I e-mailed James about a question on the painting of our kitchen doors. He promptly responded and I called the painter. When I e-mailed James again (about 5 minutes later) to tell him I had spoken with our painter, he told me that he had just spoken with our painter too. Now that is customer service. He was always on top of everything! During our numerous meetings, he was never afraid to roll up his sleeves and check something in the soffits, under the sink, in the cabinets, etc.
Without James guiding us with all of our choices, we would not have today the beautiful kitchen we envisioned. He was amazing throughout the whole remodel. He always guided us but never pushed us into anything he knew we would not be happy with in our home. We now consider James a friend and feel confident that we can rely on him for any guidance we may need in future home projects.
We are so pleased with Creative Design, my husband has already highly recommended James and Creative Design to a colleague from Bergen County who is looking to remodel his home.
Sincerely and with much gratitude,
Mary Ann and Charles L.
Dear James & Glen:
Gary and I would like to take this opportunity to thank you for an amazing kitchen!
Our experience with Creative Design was completely positive. Your professionalism, personal touch and creativity was outstanding. In addition, the entire staff was a pleasure to work with. From the start of construction until completion, the staff was always very professional, courteous, completely dedicated to their work and mindful that they were working in a functioning home and tried to keep it as livable as possible.
We are very pleased and happy with our new kitchen and are enjoying it more than we could have ever expected. I am truly enjoying cooking in a kitchen that is properly designed. I don’t feel like I’m in a closet anymore.
James, you were such a pleasure to work with, always pleasant, helpful and most of all completely dedicated to pleasing us.
We would be happy to speak to potential clients who are looking for a reference on Creative Design and if you would like to take pictures, please call us.
Theresa & Gary E.
With heartfelt gratitude we wish to thank you for the professional services you provided during our kitchen renovation. We are absolutely delighted with the results.
Not only are we extremely happy with the quality of cabinetry and kitchen design, but just as appreciative of the customer service we received from you. Since the first day of our introduction you were always available to promptly answer our questions and alleviate any concerns. As a result of your attentiveness the project ran without a hitch.
Additionally, we wish to recognize the caliber of craftsmen you introduced us to. Their contribution not only added to the beauty of the final results, but enhanced the overall experience.
Our fondest regards to you and Creative Design,
Jan & Perry P.
Dear Creative Design Team,
Thanks to all of you, I LOVE LOVE LOVE my new kitchen and hard wood floors!!!
I appreciate your guidance, responsiveness, and attention to detail while working on this project.
From beginning to completion, including the first time I visited the showroom, this has been a great experience.
Thank you so much and looking forward to our next project together!
With appreciation and warm regards,
Dear Creative Design,
We can’t thank you enough for yet another job well done. Our new cabinet doors and panels are installed and they look great. Michael was professional and neat. Our kitchen looks the same as when you initially installed it eight years ago-beautiful!
Thank you for standing behind your work-even though the finish on the doors was defective you still made sure it was corrected-with all the time that’s gone by-it is heartening for us that your standard is high and you deserve the stellar reputation you have earned.
Hope your family is well and happy, and we wish you continued success-you deserve it!
Julie and Jim N.
We are completing a full house renovation and hope to be done in July of this year and so far, on schedule! Creative Design has done an amazing job with all of the details. My husband and I have asked many times to revise/change things along the way and the team has gone above and beyond to make it happen. Creative did our first renovation back in 1999 and we had no doubt that they would do a great job when we hired them again for the entire house. We would recommend Creative Design to anyone without hesitation. They are extremely skilled and very professional!
Dear Glen and Maria,
I would just like to take a moment to say “thank you” for the manner in which you have already helped to make this master bathroom experience a success. The level of professionalism, expertise and creativity offered by the Creative Design team is unsurpassed and, I’m sure, the reason that you have become the gold standard for all other design/construction companies in the area.
Could we have gone with a less expensive firm…perhaps…but would the level of services be anywhere close to those we receive from Creative Design? Absolutely not! Will we ever go to anyone else for construction? No! Plus…we love working with Hairo…he is a master of his craft!
We look forward to another beautiful room…
Dear Creative Design,
We absolutely love our new kitchen! Thanks so much for putting together such a great team to help our vision become a reality!
Robert and Michelle F.
We just wanted to let you know that everything looks great! You guys really did a nice job on the in-law suite. I had no idea what was involved in an addition like this and we are really glad we used Creative Design.
We have received so many complements on the work that was done, nothing but nice things to say about all the guys that worked on our project. Everyone was very courteous and are true professionals. Karen’s parents could not believe how clean everything was kept, even during the construction! Her parents could not be happier with the end result and now we are waiting for Creative Design to come to our side of the house.
Thanks again for an amazing job.
Kerry and Karen H.
Dear Creative Design,
We absolutely love our new kitchen! Thank you so much for everything, Mike Jorge, and Glen were always professional and went above and beyond our expectations. We truly appreciate all their work. Looking forward to working with you again.
Kevin and Kim M.
We just want to let you know that the portico is doing great. What a winter! It has held up beautifully and we are very pleased. We still get compliments from neighbors and friends. Should have done it years ago.
Thanks for all your efforts. It was a pleasure working with you.
Gladys and Herb L.
To the Team at Creative Design Construction
We write this small note of thanks to all of you. You have all in your own way have made the past three or so months pleasurable and have left our home in far better shape than it was when you arrived.
From top to bottom you all posses’ great talent and have demonstrated whatever the task on hand, you can get it done without fail and in a way that is soothing and free of stress. The project was managed with true professionalism, day-to-day activities handled without missing even the smallest item, you watched over our home as if it was yours and took control of your subcontractors in a favorable manner.
To the field team, it’s hard to believe that in this great country there are people who have as much concern for their work as for the customer’s well being. You are all true craftsmen.
In closing, we want you all to know that the pleasure was ours in this short relationship. We can be a little difficult and you guys handled it well. We sometimes asked for more than was possible and you accommodated us until we were very happy. You made what many think a difficult period of time, quite enjoyable. We wish you all the best.
Phil and Marsha D.
“We could not be happier with the results of our new (old) house. The professionalism and by EVERYONE at Creative Design is most remarkable. Our construction job was a very smooth process with very few bumps along the way and most importantly, Alan and I are still happily married just as Glen promised :-). The workmanship by your craftsmen is superb, both in-house staff and subcontractors. A very special thank you to the Lead Carpenter and the Project Manager. Without them the beautiful results would not have been possible. JOB WELL DONE!! Thank you to our Selections Coordinator for your invaluable help with the color selections. The bathrooms are just perfect.
We would like to thank each and every person at Creative Design for making our dream home a reality. I LOVE MY KITCHEN and of course Alan loves the family room!!! The kids claim my cooking even tastes better.”
Deirdre and I want to again let you know how completely impressed we are with the Creative Design staff. They continue to impress us with their diligence and commitment to making this project an absolute priority. They consistently are available to us to ensure that all our questions are answered and continue to communicate the project plan while allowing us to make tweaks.
It is clear that each team member is professional and dedicated to a successful project completion.
Thanks again for putting together such a great team for us!
Thomas & Deirdre H.
“We would like to thank you and everyone associated with your company for the great experience we had remodeling our bathroom. From the initial meeting, to the final inspection, everything went as advertised. Our Project Manager was very helpful in coordinating all aspects of the work.
As I have told you in the past on other remodels you have done for us, the most important thing to us is honesty. We were very comfortable with every worker you sent to our house. They were all very helpful and polite. A lot of effort was taken to protect the parts of our home that were not being worked on. Every night before the crew left they cleaned up the entire work area and any part of the house they had to walk through.
I would like to give special thanks to our lead carpenter on the job. He was a true professional. He was very interested to make sure the job was done exactly the way we wanted. In the middle of the construction we went on a small vacation. We had no problem leaving our house key with him. I felt he was taking care of our home as if it were his own. He called me while we were away keeping us up-to-date on all progress.
I would also like to commend you on your choice of sub-contractors. Both the plumbing and tile contractors were wonderful. They showed the same professionalism as your workers.
If you ever need a referral I would be happy to do so for you.”
John & Donna D.
“We wanted to write and thank you for the outstanding job your organization performed with our recent kitchen renovation. While many people tend to hear all sorts of “horror” stories about home renovation projects, our experience with Creative Design could not have been more rewarding!
The entire process worked seamlessly starting with your expert advice and guidance through the design and material selection process (and helping us keep to our budget!) through the skilled craftsmanship and professionalism of your staff and employees. The final result was a kitchen that is a not only showcase but a reflection of our lifestyle.
Your scheduling system is not only unheard of in the industry; it worked! We were able to rely on the commitment dates provided and it helped to make the entire process more predictable and pain-free.
We cannot give enough praise to your employees who worked on our project. Their attention to detail, quality of work, management of the subcontractors, communication with us, and respect for our home is what sets Creative Design Construction apart from others in your industry. Particularly noteworthy were the efforts of your Lead Carpenter and the Cabinet Install team; you are lucky to have such dedicated and skilled people!
Once again, thank you for a job well done and we look forward to working with you on future projects.”
Gordon B. & Cheryl R.
“Shelley and I finally have taken some time away from enjoying our new kitchen and thought we should write to you to say how much we appreciate a job well done! Not only has our kitchen served its role as a food preparation and eating area, but also as the focal point for all of our recent entertaining.
I cannot begin to tell you all the compliments we have received from our friends and neighbors. Everyone has been awed by the scope, quality and the design. We are extremely pleased with the integration of the eating area into the overall work flow of the kitchen. This design feature has met and surpassed our expectations.
I want to, once again, thank you and your notable staff and subcontractors for their professionalism, courtesy and skill in completing the project. The Cabinet Installers are true craftsmen that not only know how to handle tools, but also have the ability to create and design on the spot. The Lead Carpenter is a gem and moves people and tasks in proper sequence and efficiency to get the job done on time. All your workers treated our home as if it was theirs and kept it clean as possible with the work being done.”
Shelley & Elliott R.
“Years ago we purchased a house that was not our dream home, yet we felt it had great potential. In different phases over the years, Creative Design has performed various renovations and has indeed created a lovely home for us inside and out.
What impressed us the most was having someone listen intently to our desires and develop a design befitting of our needs, as well as our budget. Creative Design’s idea of a “big picture” approach resulted in different phases of construction over time allowing for growth as our family grew and our needs and priorities changed. The creativity and innovative solutions made our house both beautiful and functional.
When it came time to renovate our kitchen, we visited the Creative Design showroom and together with the insightful designer had seemingly effortlessly picked out our dream kitchen. We were truly amazed at how easy it was to make decisions about such a major renovation when we viewed all the displays offered at the showroom.
We were really able to procure a visual image of our “new” kitchen. Being two working parents of small children, we certainly appreciate such a novelty! Considering the fact we have worked with Creative Design many times in the past, have the utmost confidence in their ability, as well as the attention expended to every minute detail, we felt totally comfortable giving them carte blanche with respect to the design of our kitchen.
Undertaking each different renovation and addition was a monumental decision for us. Bravo to Creative Design for your creativity, your professionalism, and your trustworthiness! These wonderful traits have given us the comfort level we required to move forward with each and every project. We look forward to working together again in the future!”
Michael & Tina F.
“Saying thanks is easy… the hardest part is showing Creative Design the gratitude that comes from our hearts. You have done so much for us, from the start of the construction to the completion, there could not have been a job more well done. We have heard the horror stories of renovations, and we felt our renovation project went really smoothly.
The outcome is unbelievable! We just love the look on the faces of our family and friends when they see how it turned out. Now it is truly a remarkable house!
We hope this “Thank You Very Much” will show in some small way the deep appreciation we send your way today.”
Michael & Marianne L.
“I must start off by apologizing, this letter as it is long over due. Our kitchen remodel began as a portion of an entire home remodel, but I can honestly say it easily turned into the highlight on our renovation.
During our initial interview process, we met with several kitchen designers who presented various design plans, but each seemed to be missing “something”. What we found is that Creative Design provided the “missing piece”. It was apparent that your design plan was created by investing the time to understand our lifestyles and the vision to incorporate that into the kitchen of our dreams!
Creative Design exceeded our expectations throughout each stage of the process. We took comfort in knowing you were always accessible, promptly addressing any questions or concerns. When it came to the installation, the Cabinet Installers provided outstanding craftsmanship, meticulously installing the cabinets, with attention to every detail. (We were also impressed on how well he cleaned up after each day).
As for the kitchen itself, it’s AMAZING! We have yet to be in a kitchen that can compare to what we now have ourselves! Creative Design provided us with a kitchen that’s nothing short of prize winning Magazine material! We take great pride in the fact that everyone who has been in our kitchen is astonished. We have become all too familiar with comments: “sensational”, “stunning”, and “incredible”. Statements that can be easily confirmed by merely looking at the photos of the kitchen or now the Decora Catalogue!
I can’t tell you how many times we have heard the phrase, “I heard your kitchen in absolutely amazing”. (And you can never hear that enough either!) I find myself frequently showing off photos of our kitchen as would a proud new parent!
Given the outstanding job of the Creative Design team, please do not hesitate to use us as a reference. We would gladly welcome the opportunity to share with others our experience.”
Michael and Alana D.
“In 2006, we decided to renovate our kitchen and adjacent dining room. We heard a lot of positive feedback regarding Creative Design Construction and booked a consultation.
We met with our remodeling consultant at showroom which offers many beautiful model kitchens and assorted accessories. Their knowledge, professionalism, and honesty immediately made up our minds. After spending some time in the showroom, we knew at that moment Creative Design Construction was the company we wanted to use. Our renovation began shortly after. Although nervous and scared with our huge undertaking, we had the utmost confidence in our decision, and knew we were in great hands every step of the way.
From the beginning of demolition to the install of cabinetry our renovations went so smoothly. Our project manager was phenomenal. His knowledge and patience were exceptional. We were very impressed with the constant communication between all staff and the caring each staff member took on our project.
We can’t brag enough about every team member at Creative Design. Even though we were under construction, we actually enjoyed having every team member in our home. They were professional, friendly, courteous, respectful and neat.
Our project is absolutely gorgeous! Anyone who has seen our kitchen asks the same question……”Who created this masterpiece? It looks like something out of a magazine!” We love to bring friends into our home to show it off! We would highly recommend Creative Design Construction to you. If you can believe this, Creative Design actually made our renovation a pleasurable experience.
Creative Design Construction is a professional, outstanding and well run organization.
We thank you so very much for creating our dream kitchen and appreciate all your hard work and caring!!!
Nancy and Jeff R.
“Thank you so much! As we near the completion of our home improvements, we wanted to take to the time to thank you for your beautiful work. We are thrilled with our new home.
First, we really appreciate your fine craftsmanship. It became clear in the very early stages of this major renovation that you truly care about your work and take pride in what you do. That level of dedication continued throughout all phase of the project. Second, you patiently put up with us-even the kids who kept peering in, to see the progress. That was really nice of you.
Next, we couldn’t help but notice your neat appearance. It really does matter! You truly are professionals and we’re glad that we chose Creative Design. On time and within budget was appreciated tremendously, since we were staying off site during the project.
Finally, we plan to use Creative Design again for our kitchen renovations, and would highly recommend you to anyone interested in fine work at a reasonable price. ”
Joanne & Joseph F.
“We just wanted to drop you a note to let you know what a great experience we had working with Creative Design on our addition. When we first approached your company, we had already spent over $5,000.00 on an architect and we still were not completely satisfied with the plan. After our initial meeting with a remodeling consultant, we quickly realized that expenditure was completely unnecessary. Creative Design understood exactly what we were looking for and had the design and building knowledge to know what could be done and what would work for our project.
After the consultant drew the new plans, we got the room we were dreaming of. And they knew exactly how to build it. From the very beginning, we knew we had made the right decision. The Creative Design staff was knowledgeable, respectful, courteous and best of all dependable, timely and responsible. All the employees, including office staff, project managers and craftsmen were more than accommodating.
As everyone knows, major construction projects can be a bit intimidating. There are always obstacles along the way but with Creative Design on the project, those obstacles never amounted to anything but a positive experience for all involved. With Creative Design employees spending so much time at our home, they almost became part of the family. It became much too quiet when the project was completed and they all left. If we had it to do over again, we would not change a thing and you will be the first one we call on when we decide to do another construction project.
Marc and Wendy P.
“As the owner of your own business, I realize that you cannot possibly be everywhere all the time so I just wanted to be your eyes and ears for a minute to let you know about your Lead Carpenter.
From the first minute he stepped foot in our home, he treated it as if it were his own home. Everyone on your team was courteous but he took a personal interest in our project including checking up on things over the weekend to make sure all was well and to keep us continuously updated on any work or schedule changes. He was always aware of what was happening and he was always pleasant and smiling. The people that he worked with on the job knew what was expected of them and thanks to the Lead Carpenter , always knew what was going on.
Even when we were on vacation in the middle of the project, I knew that our home was in capable hands and there was never a time that he was unreachable. He kept us updated and contacted us if there were any questions that the crew had. All this combined with his attention to detail and craftsmanship makes him one of a kind. There are two specific instances that I would like to share with you:
One day towards the end of the project, he did not realize that I was listening and was talking out loud to himself and was concerned that the porta-potty was costing your company money and was not being used. The second instance was when he was reminding another, newer Creative employee that when you are in a “Creative” shirt, you represent every aspect of the company and always need to put your best foot forward.
As a businessman, I know the value of a good employee. I would do anything to have an employee like him on my team every day and he should be commended for a job well done.”
“I wanted to share with you how impressed my family was with the professionalism of all your employees at Creative Design who contributed to the recent renovation of our Master Bathroom.
You’ll be happy to know that the Creative Design staff reflects the quality standards and dedication we’ve come to expect from the Creative Design brand. From the office staff who called to schedule work times and check if everything was ok, to the people who were at our house working, to those whose job it was to clean up for the day; they all deserve special thanks for making our experience a pleasurable one.
We also want to make a special mention regarding one of your employees in particular, who we feel went above and beyond to assist us and remain comfortable during this process. Our Lead Carpenter made sure that we knew what was going on at every phase of construction, and he also worked hard to ensure our home was just the way we left it when my family came home at night. Leaving our home every morning, knowing that he was there, was a godsend.
As you know, a renovation project can be a trying time for any household, however our Lead Carpenter and the Creative Design staff did everything to ensure that the inconveniences experienced were minimal and that the job was accomplished the right way and for that we are grateful.
So much so that we are already looking forward to our next Creative Design renovation project…a two-car garage!!!
The P. Family
“Creative Design was courteous, prompt, professional, and went above and beyond what they needed to do to make the project look great. ” ”
Michael & Christine N.
“Creative Design was wonderful! They were very efficient and professional. They listened to my concerns and did their job unobtrusively. Our project manager was great! He was very cooperative with us. We have recommended them too many people.”
Miles D. & Diane L.
“Creative Design Construction did a great job. They were very nice.”
Stephen & Donna B.
“We feel they were beyond professional. They said it would be done in 6-8 weeks, and it was. We had a lot of issues thought-out the project, but they handled all of them. There is nothing bad that anyone could say about them.”
Michael & Laura R.
“We would like to say the design worries we had about the project were not an issue because Creative Design had clearly laid it out. Their expertise was evident. They have an excellent showroom.”
John & Patricia S.
“We would recommend Creative Design to anyone wanting to renovate the home of their dreams.”
John & Jeanette A.
“The promptness and the time it took for them to finish was very impressive.”
Dave & Susan L.
“The design team had great ideas and were very nice to work with. We appreciated that after a year they said that they would come back to help us with any repairs that needed to be done. ”
Pete & Deidre H.
“Creative Design Construction was meticulousness of the job. They brought details to our attention and guided me throughout the entire process.”
Robert & Geraldine S.
“We would highly recommend them to anyone considering a home improvement project. It was very easy to deal with our remodeling consultant and a great company to work with.”
David & Lourdes C.
“We wanted to commend Creative Design Construction for the timeliness of the project. Somebody was there every day for four months until our project was complete. All the employees were neat and respectful of your home. They really took a lot of care into what they were doing and continue to come back and help me. All the employees were very professional. We feel that Creative Design really took the time and listened. They are very creative with their ideas. Not one complaint. We are very satisfied with the choice we made. ”
Gary & Ena K.
“Creative Design Construction is terrific. Whether you are doing a new addition to your home or just fixing something, we would highly recommend them to anyone and everyone, and have. ”
Stephen & Adelle B.
“We were very happy with their services, thought they were great!”
Jeff & Paula O.
“They were fabulous and we would recommend them to anybody!!!”
Mark & Lucille L.
“We are beyond happy. Creative Design was with us every step of the way. They did what they said would do and they did it when they said they would do it. We wish all contractors were like them. They did all the work right the first time. We can’t think of anything we would ask them to do differently. Creative Design will do everything you expect and more!”
Edward & Kimberly D.
“Great company, great team of professional workers! I would highly recommend Creative Design to anyone looking for quality workmanship and people who care about the work they do. I always found the crew working for Creative Design to be very respectful to me, as well as my home, which made the project less stressful.
One of the best parts about working with Creative Design was how calm the project manager was. He would often respond with “no problem” when I had a concern that needed to be addressed. As a homeowner, what more could you ask for?!”
“Creative Design is a well-run business! We were very impressed with the various workers. They take their jobs seriously while really seeming to enjoy what they do and any challenges that arise. We received a great job for what we found to be a very reasonable fee.”
Karrie O. & David C.
“Compared to some of our friends experiences, working with Creative Design was a pleasure. We felt you did all you could to please us. We were especially pleased with the honesty about starting time and worked on our project continuously without delay.”
Roberta & Mark A.
“We were very satisfied with all the aspects of the work Creative Design did in our home. The crew was most professional and helpful. All our questions and concerns were answered promptly. Most importantly, our whole home looks great and the screened-in porch and deck is one of the favorite parts of our house!”
Alan & Marilyn R.
“I was very happy with Creative Design. Requests outside the scope of the original project were taken care of quickly, and people returned to finish up small items. I appreciated the on-time delivery of everything, and that workers were here when we were told they would be here. I would highly recommend Creative Design to others and would definitely use you in the future.”
“We want to express our appreciation of the beautiful result of the work Creative Design has done. Every person who worked on this project was pleasant, professional, and a pleasure to have in our home.”
“Creative Design has an excellent operation, very professional! The job came out better than we expected. We hope to do business again in the future, perhaps the family room addition. Great job!!”
John & Danielle R.
“We were very pleased with Creative Design and the outcome of the project. Most of all, we appreciated the constant and thorough communication that took place during the entire job. This was a major reason the project went so well.”
Sheri & Alan W.
“We are very happy with the work Creative Design Construction and Remodeling did at our home. We will gladly tell our friends about such a terrific company.”
Jane & Nick L.
“I was very satisfied with the work Creative Design performed, and would highly recommend to others!”
“We love our bathrooms and doors. Can’t wait to talk about our kitchen!”
Chris & Michael M.
“Creative Design did a great job coordinating the project. Your carpenters and electricians were excellent. Also, thanks for taking care of the heating.”
Peter & Pattie M.
“Given the horror stories we have heard, we were lucky to have the opportunity to work with Creative Design.”
Ken & Laurie O.
“Workmanship is terrific…workers are very polite…wouldn’t consider hiring anyone else. Very satisfied!!”
Cindy & Frank F.
“We are very pleased with the outcome of the project. Thank you, again, for a job well done!”
Trudee & Roy B.
“We were very impressed with the work of Creative Design and its work ethics!”
Shaing Ling S. & Jean J.
“Creative Design did an outstanding job, and they worked in a timely fashion. A satisfied customer!!!”
Norman & Alex T.
“Thanks to Creative Design, we actually had fun with our kitchen renovation job, and we are looking forward to working in the bathrooms within the next two months.”
“Creative Design was great, and we are enjoying our addition! Thank you, again, and if anyone is in need of a contractor, we will let them know of you.”
Paul & Tina S.
“We were very happy that despite the busy schedule of Creative Design our project was accepted. The start of the project was longer than expected, but once the project started, it was done in a timely and professional manner, and the speed by which Creative Design responded to a concern after the project was complete was very much appreciated.”
David & Lisa N.
“The crew was professional and a pleasure to work with!”
Andrew & Jody G.
“Impressed with the overall coordination of the job, and everything we asked for was done. We would recommend you to anybody interested in construction. You should send us some business cards!!”
Robert & Jacqueline R.
“To Creative Design:
Thank you ever so much for making me a beautiful home.”
Sincerely, Ida P.
Our project is coming to a close and I wanted you to know that Marsha and I are extremely thankful for the help you gave us at the time we launched this massive undertaking. Your knowledge of design and your understanding of customer’s needs were very obvious in each of the meetings we shared. Your help with the hardware selection was essential because neither me or my wife can make decisions quickly. The assistance you provide the men in the field keeps the project going and allows them to concern themselves with the pressing matter of construction. They are very appreciative and so am I.
In closing, I wanted to thank you again, it was a pleasure to meet you and I wish you the best.
Phil and Marsha D.
“Creative Design did a great job!! Loved all the terrific ideas, and the crew was very trustworthy to have in my home. Would always highly recommend!”
Creative Design – Authored by AC
“When you’re sitting around the house and everything looks sad and blue,
Give Creative Design a call, they will make everything look bright and new.
When the sink is broken and the toilet is leaking,
Creative Design are the people you should be seeking.
When the job is important and you want everything done the very best,
Give Glen Lumia a call and count on Creative Design to do the rest.
When the roof shingles are missing and your attic is getting wet,
Creative Design are the very best people to get.
For work indoors or outdoors, large jobs or small,
Give Glen Lumia a call, he will arrange for Creative Design to do it all!